American Chartered Bank

Overall Ratings
Customer Service
WebSite
Invesment Options
Online Services
Other Services
Overall Review Score:
Rate HSA
Ratings posted on this website Comments
Customer Service
WebSite
Invesment Options
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Anonymous (Woodland Park, CO) – May 01, 2008
HSA CD option very good
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John H (New York, NY) – March 11, 2008
Just found this site, have used ACB for 2 years for my HSA. Never had a problem accessing the website, to the person that could not access, are you sure you had the right URL?
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Fig River (Providence, RI) – February 24, 2008
I went to the website about 15 days ago and it was down. I forgot to check it again, but I did today (Sunday) and it is down (still?) Is it always down at certain times? Or is it down and out completely
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Stan S (Madison, WI) – January 21, 2008
Great account, free, easy to use online banking. Lots of information on their webpage. Highly recommended!!!
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Doug Kaufman (Akron, OH) – December 26, 2007
VIMO, I JUST OPENED A HSA WITH AMERICAN CHARTERED AND THERE WERE NO FEES. THE $2.00 ONLY APPLIES TO THE INVESTMENT ACCOUNT. Plus the interest rates are different
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Arlyn Nelson, CFP (Kirkland, WA) – December 10, 2007
Since 2005, I have used them for nearly 200 of my clients and recommend them highly because of their service, knowledge and resources. And their low fees have always been extremely competitive. I understand that as of 2007 they have become the nation's #1 leader in HSA Accounts.
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John (Detroit, MI) – December 02, 2007
Great customer service and easy to use investment option
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Scott E (Palatine, IL) – October 31, 2007
I tried opening a checking account here yesterday which was a huge mistake. After I sat down, I was approached immediately which was the only good part of the experience. After sitting down with the banker the first thing he asks me was, “don’t you owe us money?” Completely confused I looked at him and explained I was new to this bank and wanted to open a new checking account with them. He then verbally asked for my social security number (which they are never supposed to do) which I verbally gave to him (which you’re never supposed to do). After about 10 minutes of vigorously typing and printing up page after page of information I never got to see, he informed me that “they were unable to approve right now, but I would be getting a phone call soon for approval”. To me he seemed to be new and he didn’t seem to know what he was doing. He never bothered asking anyone for help either. He then informed me that I would not receive an ATM card and I would not qualify for over draft protection as “I was a high risk to the bank”. I would like an ATM card, but I didn’t care about the over draft (I’m careful with money so I don’t need it). However, This banker made me feel like scum of the earth. If I was the kind of person that bounced every other check and was always between jobs, I would completely understand. I know for a fact my credit is spotless and I have never in my life EVER bounced a check! I certainly did not feel like American Chartered wanted my business. I walked out extremely confused and angry as I have never been treated like that in my life. I drove down the street to Harris Bank and successfully opened a checking account within five minutes. I will NEVER do business with American Chartered ever again!
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Mike (Chicago, IL) – September 19, 2007
Great overall HSA. Free basic account and low cost, solid investment options
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cvxvxcv – September 10, 2007
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Anonymous (Springfield, MA) – August 30, 2007
I have the investment option which also includes a minimum balance fee if you drop below a balance. Not impressed at all with this account.
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Anne Epp (Akron, OH) – August 14, 2007
YOU ONLY HAVE A FEE ($2.00) IF YOU OPEN AN INVESTMENT ACCOUNT _ THIS HSA IS FREE! PLEASE UPDATE YOUR DATA
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John (New York, NY) – May 10, 2007
Why are you listing this bank as a $2.00 monthly fee - I have an account with these guys and there is NO FEE!
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Anonymous (mccomb, MS) – April 19, 2007
just shopping
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Dale Welch (Hutchinson, KS) – April 13, 2007
no comments until get inkformation
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Anonymous – March 22, 2007
Includes a Visa debit card and online bill pay. Easy to use.
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Kalvin (Santa Clara, CA) – March 13, 2007
This is a simple account, the great thing is that there are no fees if you don't have enough to invest into mutual funds yet. The branch manager was rather ignorant about investment options though.
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Anonymous – February 13, 2007
You cannot beat the pricing for this HSA. I have had a great experience with this bank.
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Anonymous – February 09, 2007
Good overall HSA account. I like the investment option.
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Anonymous – February 09, 2007
Great for our business and nice investment options.
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Anonymous – February 01, 2006
Interest bearing checking account - also offers HSA CD's. and the fees are great......because they dont have any!
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Anonymous – January 25, 2006
Also, you can now get a CD option for some of your money. For $1000 minimum, you can get a 4.5% 6 month CD. When you combine that with no fees or transaction costs at all, you really can't beat that--especially considering you probably don't want to take a bunch of long-term risks in an HSA during the early buildup period, anyway.
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Anonymous – January 23, 2006
Totally free HSA. No setup, no maintenance, no transaction costs. Issued with Visa debit card. Passbook interest rates. Couldn't be easier. A hands down winner.