Great Lakes HSA

I didn't like the customer service at all. Yes they answer their own phone but seem to have a difficult time actually doing what I requested. I had to call and follow up 2 times. The last time I had to leave a message and have not yet received a reply. My account is actually with American charted Bank. I advise to work with that bank directly.

I like these guys because they screwed up! On their website the interest rate was listed at 2% for amts over $1000. which turned out to be incorrect. it was actually 1.25%. Regardless, they offered to refund my annual fee if i stayed or find me another provider that might have a higher interest rate. With the $25 refund, I am now getting around 4%. I didn't like the screwup, but i did like the fact that they admitted to mistake and tried to make things right.

moved from Wells Fargo after i waited on hold for 10 mins and was then directed to the website for my answer. I went with these guys because they picked up the phone and seem to know a fair amount about HSAs. Only been with them for 2 months.

they know their HSA rules> nice investment options

There is something nice about dealing with a company not located on the East or West Coast (customer service and intelligence without the attitude - Note to Vimo, update your information, they have mutual funds and other investments

Nice enough to work with, low fees, no real investment options but a informative website. They even answer their own phones!

The first provider I found that actually knew something about HSAs. They even answered their own phone-without voicemail!

The first provider I found that actually knew something about HSAs. They even answered their own phone-without voicemail!