Resources
AI
Avoiding SNAP Penalties and Navigating Change with Capacity, Not Hiring
At Vimo, we understand the immense challenges SNAP administrators face today. With the government shutdown, states have been warned that federal SNAP benefits may not be distributed on November 1st, leaving state agencies to navigate the possibility of millions temporarily losing access to food assistance. But even before the shutdown, SNAP agencies faced a demanding, changing program landscape. SNAP administrative costs are rising across the board, and with H.R. 1, a new and significant financial risk is on the horizon: states with SNAP error rates of 6% or higher will soon be required to cover a portion of their own benefit...
Artificial Intelligence in Health and Human Services: Exploring Applications and Ethical Implications
Artificial intelligence (AI) has become a powerful tool transforming industries around the world, and perhaps nowhere is its potential greater than in the realm of health and human services (HHS). AI offers innovative solutions to common challenges facing HHS agencies...
2024: Our Year, Wrapped
This year was packed with transformative milestones! Here's a quick summary of the top five coolest things we accomplished: Introducing Georgia Access: We celebrated the launch of Georgia Access, a state-based exchange model designed to streamline and enhance the...
Get to Know Robotic Process Automation
In a world seemingly being taken over by new Artificial Intelligence (AI) technologies, where does Robotic Process Automation (RPA) fit in? We sat down with Rajiv Chawla, VP of Delivery, to better understand just what Robotic Process Automation is, how it helps, who...
How Call Automation Increases Health and Human Services Agencies’ Call Center Capacity
In recent years, call centers across the country have undergone a significant transformation, largely due to the integration of call automation, and other evolving technology like chatbots, into their operational frameworks. These technological advancements have...
Nevada Health Link Spearheads AI Implementation, Championing Cutting-Edge Technology for Unparalleled Consumer Engagement
The first State-Based Marketplace to receive Centers for Medicare & Medicaid Services approval for implementing AI technology MOUNTAIN VIEW, Calif. – In a groundbreaking move towards enhancing consumer experiences and setting new standards in health insurance...
The Human Touch in a Digital Age: Our Journey with AI Integration
As the CEO of a forward-looking tech company, I’ve witnessed firsthand the transformative power of technology. Our mission has always been to leverage this power to make health insurance enrollment simpler, work more efficient, and solutions more intuitive. Today, as...