Newsroom
We are proud to announce that Vimo has been recognized with four honors in the 2026 American Business Awards®, one of the nation’s premier business awards programs. These awards recognize excellence in customer service, technology, leadership, and social impact,...
Newsroom
A former state Medicaid director’s take on the final CMS rule By Tara LeBlanc, Medicaid Policy and Operations Strategist, Vimo When I served as Medicaid Executive Director in Louisiana, every major federal rule prompted the same set of questions – not about whether I...
AI, Thought Leadership
Artificial intelligence is evolving quickly, and so are expectations around how it should be used. In our work with clients, one thing has become clear. The most successful AI strategies are not driven by technology alone. They are grounded in human needs. A central...
Thought Leadership
In the dynamic world of health insurance enrollment, each consumer interaction plays a critical role in helping the enrollee select a plan that best suits their needs. At Vimo, our Consumer Assistance Center (CAC) leverages key performance indicators (KPIs) to ensure...
Thought Leadership
A Q&A with Vimo Experts Bill McCracken and Kim Bazan Program integrity is a constant responsibility for agencies administering public benefits, shaping how programs are designed, staffed, and operated over time. Although fraud, waste, and abuse are often...
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