Thought Leadership
In the dynamic world of health insurance enrollment, each consumer interaction plays a critical role in helping the enrollee select a plan that best suits their needs. At Vimo, our Consumer Assistance Center (CAC) leverages key performance indicators (KPIs) to ensure...
Thought Leadership
A Q&A with Vimo Experts Bill McCracken and Kim Bazan Program integrity is a constant responsibility for agencies administering public benefits, shaping how programs are designed, staffed, and operated over time. Although fraud, waste, and abuse are often...
Thought Leadership
In the U.S. health care system, health insurance provides better access to medical care and preventive services and offers financial protection. Despite historic health insurance enrollment since the COVID-19 pandemic, millions of Americans remain uninsured,...
Newsroom
Program integrity is essential in child care funding, where complex eligibility rules, provider participation, and multilayered payment systems can create opportunities for fraud, waste, and abuse (FWA) when rules are inconsistent, attendance reporting is unreliable,...
Thought Leadership
A Q&A with Ray Han, VP and Senior Director for Human Services Innovation and Products Fraud, waste, and abuse are often discussed as discrete problems that require additional oversight or enforcement. But in practice, program integrity issues are frequently...
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