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Solution Architecture Makes All the Difference (Part 1): Compliance and Security without the Headache

Thought Leadership

This post is for: Health and human services officials, state-based exchange directors, Chief Information Officers (CIOs), security officers, and procurement leaders looking to pass audits and stay compliant without exhausting staff or resources.  For a long time,...

Building Capacity Upstream to Strengthen Program Integrity

Thought Leadership

A Q&A with Ray Han, VP and Senior Director for Human Services Innovation and Products  Fraud, waste, and abuse are often discussed as discrete problems that require additional oversight or enforcement. But in practice, program integrity issues are frequently...

Where Risk Really Lies: An Interview with Bill Bott on Fraud, Waste, and Abuse in Child Welfare

Thought Leadership

When fraud, waste, and abuse (FWA) are discussed in public programs, the conversation often focuses on bad actors – but in child welfare, the reality looks very different. To explore how FWA impacts child welfare and how it can be managed and minimized, we asked Bill...

Delivering Excellence: Vimo’s Commitment to First-Class Client Service

Thought Leadership

At Vimo®, our guiding principle has always been to provide first-class service to our clients. This commitment is not aspirational—it is foundational to how we operate. As the health and human services landscape continues to evolve, our focus remains clear: deliver...

Which States Have State-Based Marketplaces in 2026? 

Resources, Thought Leadership

The number of states operating state-based health insurance marketplaces has been slowly but steadily rising over the last five years. When the Affordable Care Act (ACA) first required states to choose between providing a state-based...

Protecting Marketplace Integrity: How Thoughtful Platform Design Reduces Fraud Risk

Thought Leadership

Recent reporting from the U.S. Government Accountability Office (GAO) has renewed attention on fraud risks in health insurance marketplaces. While the GAO’s findings focused on the federally facilitated marketplace, they underscore a broader truth that applies across...
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Recent Posts

  • Solution Architecture Makes All the Difference (Part 3): Achieving Reliable, Long-Term System Sustainability
  • Elevating Our Contact Center’s Success through Key Performance Indicators
  • Preventing Fraud, Waste, and Abuse Starts Upstream
  • The Building Blocks of Outstanding Customer Service: Empowering Representatives
  • Understanding the Uninsured Rate in the United States

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