Newsroom

When Custom Solutions Become Outdated and Limit Innovation

Now, more than ever, state health and human services agencies need IT solutions that offer both flexibility and ongoing support. What worked ten, five, or even one year ago may not work for tomorrow’s challenges, especially in today’s era of significant policy change, rapid digital transformation, and evolving citizen expectations. Without the ability to quickly adapt systems, states risk both falling behind and falling out of compliance.  Whether proprietary or open-source, IT solutions that rely on significant customization can pose major hurdles for states trying to keep up. These highly customized systems often become complex...

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Press Releases

GetInsured Expands State Partnerships and Delivers Innovation Amid Policy Shifts Ahead of 2026 Open Enrollment

MOUNTAIN VIEW, Calif., Nov. 04, 2025 (GLOBE NEWSWIRE) — As the 2026 Open Enrollment Period begins, GetInsured, a leading provider of cloud-based health insurance marketplace technology and customer service solutions, marks a year of significant growth, innovation, and partnership with states across the country. Amid one of the most transformative years since their inception, state-based exchanges (SBEs) partnering with GetInsured have demonstrated remarkable agility by quickly adapting to new federal requirements and evolving affordability dynamics. Powered by GetInsured’s technology and expertise, these SBEs have navigated...

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Thought Leadership

When Custom Solutions Become Outdated and Limit Innovation

Now, more than ever, state health and human services agencies need IT solutions that offer both flexibility and ongoing support. What worked ten, five, or even one year ago may not work for tomorrow’s challenges, especially in today’s era of significant policy change, rapid digital transformation, and evolving citizen expectations. Without the ability to quickly adapt systems, states risk both falling behind and falling out of compliance.  Whether proprietary or open-source, IT solutions that rely on significant customization can pose major hurdles for states trying to keep up. These highly customized systems often become complex...

read more